The hospitality sector often tackles extreme competition, which is the why the businesses in this sector should more rely on modern technologies to streamline their process, reduce costs, and increase their revenue generation. Incorporating technological solutions into their operational flow can help them make their work seamlessly to fulfil the high expectations of their customers.
On that front, technologies like AI and IoT are helping businesses in this sector to attract more customers and offer them a better stay experience. For instance, AI is being utilized to implement advanced features like voice activation, facial recognition, and chatbots where customers get to enjoy a touchless, yet more personalized visit. Moreover, AI-driven natural language processing technology is being leveraged to recognize speech and respond to customer requests more proactively, without needing a 24/7 human intervention.
Similarly, IoT technology is also playing a significant role in leveling up today’s hotel management. IoT devices are being used for smart room customization where customers perform tasks like setting up the room lighting and temperature, control water temperature, and even save their personalized food menus digitally for future stays. Furthermore, IoT-enabled self-service kiosks are being used to automate the check-in procedure, allowing the customers to avoid their waiting time and easily gain access to their room keys.
Amid these tech trends, in order to assist hotels in the task of finding accomplished hotel management software providers, we have compiled this issue of Travel and Hospitality Tech Outlook. In this edition, we have listed the top 10 hotel management software providers to highlight the organizations that can escalate the chances of your growth. Equipped with innovative technological capabilities, these hotel management software providers are set to transform the dynamics of the hotel management landscape. This edition also blends through thought leadership from subject matter experts, CIOs, and CXOs. We hope this issue of Travel and Hospitality Tech Outlook helps you build the partnership you and your organization need to foster a hospitality ecosystem driven by robust and efficient technology.
We present to you Travel and Hospitality Tech Outlook’s, “Top 10 Hotel Management Software Providers - 2021.”