Intelity: Helping Hotels Craft A Superior Digital Guest Experience

Top 10 Hotel Management Software Companies - 2021

The hospitality sector often tackles extreme competition, which is the why the businesses in this sector should more rely on modern technologies to streamline their process, reduce costs, and increase their revenue generation. Incorporating technological solutions into their operational flow can help them make their work seamlessly to fulfil the high expectations of their customers.

On that front, technologies like AI and IoT are helping businesses in this sector to attract more customers and offer them a better stay experience. For instance, AI is being utilized to implement advanced features like voice activation, facial recognition, and chatbots where customers get to enjoy a touchless, yet more personalized visit. Moreover, AI-driven natural language processing technology is being leveraged to recognize speech and respond to customer requests more proactively, without needing a 24/7 human intervention.

Similarly, IoT technology is also playing a significant role in leveling up today’s hotel management. IoT devices are being used for smart room customization where customers perform tasks like setting up the room lighting and temperature, control water temperature, and even save their personalized food menus digitally for future stays. Furthermore, IoT-enabled self-service kiosks are being used to automate the check-in procedure, allowing the customers to avoid their waiting time and easily gain access to their room keys.

Amid these tech trends, in order to assist hotels in the task of finding accomplished hotel management software providers, we have compiled this issue of Travel and Hospitality Tech Outlook. In this edition, we have listed the top 10 hotel management software providers to highlight the organizations that can escalate the chances of your growth. Equipped with innovative technological capabilities, these hotel management software providers are set to transform the dynamics of the hotel management landscape. This edition also blends through thought leadership from subject matter experts, CIOs, and CXOs. We hope this issue of Travel and Hospitality Tech Outlook helps you build the partnership you and your organization need to foster a hospitality ecosystem driven by robust and efficient technology.

We present to you Travel and Hospitality Tech Outlook’s, “Top 10 Hotel Management Software Providers - 2021.”

    Top Hotel Management Software Companies - 2021

  • A trailblazer in hospitality tech, INTELITY has developed many first-of-its-kind hospitality technologies including guest facing tablets, in-room service request solutions, mobile key capability, and out of the box guest experience apps. INTELITY’s digital guest experience solutions streamline guest communication while also supporting a suite of back-end workflow capabilities like guest ticketing, service recovery, and data intelligence.

  • Anand Systems

    Anand Systems

    Anand Systems Inc. (ASI) is a Software Development Company specializing in providing custom solutions for small businesses. We strive to build solutions to your specific needs to get the job done right the first time. We pay special attention to the ease of use and utilize the latest in technology.Our online hotel reservation system is great for small to medium sized hotels seeking independent low cost reservation system.ASI-POS is general purpose Point of Sale software that tracks sales of retail outlets.

  • Frontdesk Anywhere

    Frontdesk Anywhere

    Hotel Property Management System, Motel Property Management System, PMS Software For Hotels, Hotel Software, Booking Engine, Channel Manager, Revenue Management, Hotel Technology, and Hospitality Software

  • Grace Software

    Grace Software

    GraceSoft designs and develops cloud based web applications for hotels, motels, resorts, campgrounds & condominiums.Our first software application was Easy InnKeeping Suite which entered the hospitality software industry in the late 1990's, and is now one of the preferred software of the hospitality industry. Our software solutions are flexible enough to cater to large, multi-national chains as well as smaller, independent properties. With a proven track record in client retention, Gracesoft continuously builds relationships and business success. We build applications that are user-friendly, easy to learn and easy to use.

  • InnQuest Software

    InnQuest Software

    InnQuest Software is a leading technology provider for the hospitality industry. Since 1994, the company has combined hotelier experience with innovative technology to deliver an all-in-one solution that empowers hotels to attract guests, drive customer loyalty, and increase profits. More than 5,500 properties across 100 countries trust InnQuest, with over 440,000 rooms managed daily through the company’s flagship property management software, roomMaster. InnQuest delivers scalable solutions with the belief that everyone deserves a great guest experience, whether they’re staying at a small B&B, a thousand-room resort, or anywhere in between. InnQuest is headquartered in the United States with offices in Canada, Australia, and the United Kingdom.

  • Innsoft


    Innsoft, Inc. is an owner-operated company located in Beaverton, Oregon. For over two decades, we have been delighting property owners and their employees with intuitive, easy-to-use, and cost-effective property management software.

  • protel


    protel solutions form a robust technology stack for all hotel business types, with a worldwide team of local partners to support it. The ground-breaking app store, accessible directly via the protel PMS, has rapidly changed the way hotels and their technology vendors do business. Formed 25 years ago in Dortmund, Germany, shaped by one of the most dynamic overseas investment markets in the world, the beating heart of this modern software company serves only hospitality. The first cloud-native PMS and apps went live in 2009, and two consecutive Olympic villages - “the largest hotels on Earth“ - were built on protel. Operations expanded internationally to over 90 countries, leading to branch offices in Dubai, Vienna, and Atlanta. Currently, more than 14,000 hotels worldwide choose to power their business with protel.

  • Sabre Corporation

    Sabre Corporation

    We are a software and technology company that powers the global travel industry. With decades of revolutionary firsts, our team of experts drive innovation and ingenuity in the industry.Today, we are creating a new marketplace for personalized travel. We partner with airlines, hoteliers, agencies and other travel partners to retail, distribute and fulfill travel. We are committed to helping customers operate more efficiently, drive revenue and offer personalized traveler experiences with next-generation technology solutions.Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives.Sabre's technology powers the nearly US$8 trillion travel industry. Our technology and data-driven solutions help our airline, hotel, travel agency and corporate customers grow their businesses and transform the traveler experience. The scale, breadth and depth of our technology is unmatched and sustains a complex industry.

  • StayNTouch


    When you welcome guests into your home, you do so with your finger on the pulse of everything they need. Hospitality should be the same.Our Guest-Centric Cloud PMS empowers hoteliers to deliver whatever experience they dream up. Increase revenue, reduce costs, mobilize staff, and amplify your guest experience with easy-to-use, easy-to-train on, easy-to-configure, and unburdened software. stayntouch serves many of the most forward-thinking hotels, resorts, and casinos in the industry including Yotel, Zoku Amsterdam, Conscious Hotels, Valencia Hotels, First Hotels, Modus Hotels, and Village Hotels.

  • Tambourine


    Tambourine is transforming e-commerce for hotels and resorts. We’re proud to be an instrumental partner for elite hoteliers, hotel management and asset management firms seeking to outperform their compset, improve bottom line profitability and decrease OTA-dependence. We deliver an all inclusive managed service program that ensures maximum traffic and conversions across all digital channels. Our team utilizes our own best in class technology to empower your propert giving you the confidence and ability to achieve your ownership’s revenue goals.

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